HQ-translate s.r.o. Privacy Policy

HQ-translate s.r.o., company ID No. 24121312, tax ID No. CZ24121312, with its registered office at Orebitská 66, 130 00 Prague, Czech Republic (hereinafter referred to as the “Company”), carries out processing and protection of personal data of natural persons. This privacy policy explains how our Company uses the personal data we collect from you when you use our website or communicate us your data by any other means.


Subjects of this Privacy Policy

  • Visitors to the www.hq-translate.com website,
  • Company employees,
  • Company contractors and job seekers,
  • Possible third parties.

    • Legal Basis

    The Company is processing the personal data of natural persons in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27th 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation - the GDPR); and in accordance with other regulations in the field of personal data protection (including, inter alia, 110/2019 Coll).


    The following approved grounds could justify the processing of personal data:

  • legal obligation that relates to the Company,
  • fulfillment of the contract in which the data subject is a contracting party,
  • implementation of the legitimate interest of the Company, or
  • in case an explicit consent to the processing of personal data is requested and then received. Such consent can be revoked at any time, with no retroactive action.

    • Our Company operates as a Controller as well as a Processor of personal data.

    What data do we collect?

    Our Company may collect the following data:
  • Personal identification information (name, last name, email address, phone number, etc.)
  • Profession-related information (credentials, diplomas, previous employers’ names, CAT tools used, payment conditions, account information, etc)
  • Information related to the website visits and visitors’ behavior (anonymized, through the GoogleAnalytics technology or similar).

    • The Company has no access to any kind of billing or credit card information of purchasers of its services.

    How do we collect your data?

    You directly provide the Company with most of the data we collect. We collect data and process data when natural persons:

  • Register online or place an order for any of our services.
  • Voluntarily submit their CV/Resume and/or enclose any related additional data within the framework of a routine recruitment process with the Company.
  • Use or view our website and its services with your browser.

    • The Company may also receive your data indirectly from the following sources:
  • Translation job portals (Proz.com, Translatorscafe.com and similar).
  • As a reference from a third party.

    • How do we use personal data?

    The Company collects relevant data so that we can:

  • Process an order, manage an account.
  • Add a supplier into our database of approved vendors.
  • Send e-mails with special offers on other products and services we think receivers might like.

    • How do we store personal data?

    The handling of personal data is in full compliance with the applicable laws, including the GDPR. The personal data of the relevant Subjects are secured by the Company through ensured organisational and technical measures. Access to these personal data is protected by physical security and electronic means backed by latest computer technology.

    What are your data protection rights?

    The Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

    The right to access - You have the right to request the Company for copies of your personal data.
    The right to rectification - You have the right to request that the Company correct any information you believe is inaccurate. You also have the right to request the Company to complete information you believe is incomplete.
    The right to erasure - You have the right to request that the Company erase your personal data, under certain conditions.
    The right to restrict processing - You have the right to request that the Company restrict the processing of your personal data, under certain conditions.
    The right to object to processing - You have the right to object to the Company's processing of your personal data, under certain conditions.
    The right to data portability - You have the right to request that the Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

    If you would like to exercise any of these rights, please contact us
    Call us at: + 420 22 888 2050
    Or e-mail us: This email address is being protected from spambots. You need JavaScript enabled to view it.

    Cookies

    Cookies are text files placed on the computer to collect standard Internet log information and visitor behaviour information. When the user visits our website, we may collect information from you automatically through cookies or similar technology. Such information is anonymized. For further information, visit allaboutcookies.org.


    How do we use cookies?
    The Company uses cookies in a range of ways to improve your experience on our website, including:
  • Keeping you signed in;
  • Understanding how you use our website;
  • Offering content and/or services that we believe better suit user’s needs.

    • Changes to our privacy policy

    Our Company keeps its privacy policy under regular review and places any updates on this webpage. This privacy policy was last updated on November 4, 2019.

    How to contact us

    If you have any questions about the Company's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

    Email us at: This email address is being protected from spambots. You need JavaScript enabled to view it.
    Call us: + 420 22 888 2050
    Or write to us at: Orebitská 66, 130 00 Prague, Czech Republic.

    How to contact the appropriate authority

    Should you wish to report a complaint or if you feel that the Company has not addressed your concern in a satisfactory manner, you may contact the relevant supervisory authority.

    Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
    Office for Personal Data Protection (UOOÚ – Úřad pro ochranu osobních údajů)
    Address: Pplk. Sochora 27, Praha 7, 170 00 Czech Republic.

    Privacy Policy version as of 04.11.2019